Yesterday while on assignment, my camera started giving me this screen above. That is the same screen you get when you don’t have a lens attached. At the bottom of the screen is the Aperture information. The F– isn’t what you should see with a lens attached. I usually see 2.8 or some other ƒ/number.

These contacts are what was causing the problem.

When the contacts get dirty, it can interfere with the focus system and create an error message. Cleaning the contacts can fix this problem, a simple process.

Dip the swab in the isopropyl alcohol or cleaning solution. You should use only a fair amount; the best way to ensure this is to wear light vinyl gloves, like those used by healthcare providers, and squeeze the swab with your fingers after dipping it in the solution. Next, gently clean the contacts on the lens with the swab. After you have done so, use the blower on the lens contacts again.

After doing this with my lens, I still had the error. So, I next tightened all the screws for the lens mount on the lens and camera. But, again, this didn’t solve the problem.

My next action was to call Berrie Smith, who repairs any camera or lens. (770) 312-0719.

Berrie and I talked for a bit through all the things to check. One thing Berrie can do is help you over the phone. I paid Berrie for his time using ZellePay.

By the way, the repair technique he told me worked great, and I then checked all my other lenses. They all needed the same repair.

Next time you are in a pinch, call Berrie. He can help you over the phone or can even come to you to help you with your repair.

Our industry is full of professional keynote speakers and entertainers. Many of these have YouTube channels and blogs.

Many professional speakers are not industry experts but rather those who know how to engage an audience on a topic.

Today there is so much content on YouTube that I find myself going whenever I want to learn something new. Often this comes with doing repairs around the house.

I have found there are two types of communicators out there on the channel.

One group is trying to monetize in every way possible. So, they typically have lengthy introductions and drag out the content.

The second group tends to be those that realize my time is valuable and get to the point quickly.

James Dockery, ESPN Senior Editor, noticed this as well. He often tried to learn the latest trend in editing and, after doing this for a while, created his 2-torials. He would boil down all you needed to know on an editing technique and make these for ESPN internally these short 2-minute tutorials, hence the name he gave them 2-tutorials.

Once you have been in an industry for a while, you can tell when someone is a professional speaker versus an industry expert.

Today when I search YouTube, I look at the length of the video or how many views it has to determine which one I will watch first. I have also saved certain YouTubers because they are perfect and worth checking out for more content to increase my knowledge.

Study the professional keynote speakers and entertainers

While I am not one of those super-polished speakers, I am an industry expert who often teaches in workshops. I find that industry experts are the best for workshops.

Get A Coach

There is a point in your journey in photography where your skills can only improve with an industry expert. Major League Baseball Hall of Famer Nolan Ryan didn’t have a coach for his first five years. He was considered a wild pitcher until he finally got a coach who turned his tumultuous pitching career into one with 51 records, including record six no-hitters.

I don’t want to take anything away from the professional speakers. They do great jobs, but to coach, you need someone who can critique you from experience.

I do one-on-one coaching as well as workshops. Drop me a line, and let’s set up something for you. I won’t make you into a no-hitter pitcher, but I can improve your storytelling and photography.

[NIKON Z 9, VR 24-105mm f/4G, Mode = Aperture Priority, ISO 5000, 1/125, ƒ/5.6, (35mm = 32) + Godox V860IIN]

There is a time and a place for everything–even on-camera flash!

When I am working as an event photographer, I often have to use an on-camera flash.

In rare opportunities, I have an assistant helping with off-camera flash. When I have to use flash to improve the available light then, this is my first preference when doing event photography.

The Step-and-Repeat, also known as the Red-Carpet photos, are set up in places where you cannot set up lights. People are moving around so much that the odds of someone bumping into a light stand are too risky.

Sometimes I compete with sunlight and use the on-camera flash to overpower the sun if possible. This is where I will underexpose the photo by 1-stop and overexpose the flash by 1-stop, giving me a well-exposed picture.

As you can see in some of these different situations, there was no setting to photograph all the moments. Your Smartphone Camera cannot capture all of these even with the built-in light on the phone.

Professional event and meeting planners know that a Smartphone isn’t reliable for capturing their events. They hire professional photographers to cover their events. They need someone with experience to know how to get the best photos in any situation.

“You need to surprise me,” is what Tom Kennedy, former director of photography for National Geographic, said to me as a way for me to improve.

“It doesn’t have to be so much better as different,” Dave Black, one of Nikon’s first Legends Behind the Lens and current Nikon Ambassador, says all the time in his talks to photographers.

It would be best if you learned to crawl before you can walk.

One of the best things you can do to improve your photography is to get on the ground. Get as low as you can to capture a subject.

Sometimes you look up from the ground and are often just getting eye level with the subject, which is shorter than standing.

Look for those birds-eye views of your subjects. I have become an FAA Part 107 Remote Pilot in the last couple of years. The drone has allowed me to fly up to 400 feet above the ground or buildings to get those unique perspectives.

Bill Fortney, who did two books on 500 Feet Above America, was inspired to do the project by the movie Fly Away Home. Bill said, “Every nature photograph I’d ever taken was from approximately five-foot-nine! So I saw how this different perspective gave a fresh look to the natural history subjects I was so familiar with from ground level.”

If you want to improve, bend your needs and reach for the sky.

One of my favorite assignments is working with schools. Schools can be colleges or private schools that hire me to help them with their recruiting materials. Usually, this is the admissions office that is contacting me.

These photo shoots are typically 1 to 3 days of shooting. I spent one day at Holy Spirit Preparatory School in Atlanta, GA. Two schools cover preschool to twelfth grade.

When I did this photo shoot, we went to 26 different situations. Two of those photo shoots were drone photos at two other campuses a few miles apart.

Often the schools try to stretch their budget and have me shooting a new situation almost every 10 to 15 minutes. If you have never done this before, there is not enough time to try and figure out each problem. You need experience so that when you step into the room, you are pulling on your years of experience to deliver not just use images but ones that show how great it is to be at that school.

I work with a photo assistant to help me with lighting as needed. So, they carry those lights up and down stairs, ready at a moment’s notice to bring them into the room and make it happen.

Today’s new lights that are battery operated and TTL studio flashes let you move much quicker than when I had to find AC to plug into before I could start shooting.

If you think you would like to shoot this type of subject, I recommend shooting at a school where you have time to spend in a classroom for an entire period. You may want to photograph the same room with different classes to get a feel for the space, the lighting, and the lenses you need to capture what is, in essence, the purpose of the course and if recruiting needs to appeal to people to want to be there themselves.

You must know how to shoot sports, music, science labs, clubs, etc. I recommend shooting one classroom with all the basic shots as a great way to learn how to distill the best photos from a situation.

1. Opener: Sets the scene for the story
2. Decisive moment: The one moment that can by itself tell the story
3. Details: Besides being like visual candy to the report, help often with transitions–especially in multimedia packages
4. Sequences: give a little variety to a situation
5. High overall shot: Gives a good perspective on how the elements all fit together.
6. Closer: Besides the classic shot of the cowboy riding off into the sunset, there are other visual ways to help bring the story to a close
7. Portraits: These photos are great for introducing the characters of the story

While we are not entirely out of the woods with COVID-19, the numbers are significantly down for hospitalizations and death compared to just a year ago. This is excellent news.

Early in the pandemic, businesses changed their customer experience. Many companies that were not considered essential folded due to a lack of income. Those that were open had to change how they interacted with the customer.

Customers generally were cutting companies slack, knowing how difficult it was to operate during this crisis.

Post Covid Customer Expectations

As we are coming out of this pandemic, customers will not continue to tolerate substandard customer service.

Most of those customer service-focused brands that built their customer loyalty before the pandemic pivoted to continue to serve their customers. However, most all had to change their customer service. Many lost a good percentage of their workers and still have not recovered.

In the service industry, the public was used to various levels of customer service. Some hotels were on the low end, providing basic shelter for the night. Other hotels realized providing more customer service was a way to grow their business and profits by learning the customer wants to feel special.

The problem was that during the pandemic when we had to travel and stay in some of the hotels, they just provided a bed for the night.

Just a couple of days ago, my wife and I went to a restaurant chain that had closed its doors but had reopened under new management. When they opened, they did so based on how many restaurants had to operate during the peak of COVID-19. This was the least amount of customer service I have ever experienced in a restaurant.

When we walked in, there was only one other person in the large dining room. No place to step up and place your order with a person. They had a few Self Ordering Digital Kiosk Stations to place your order. One employee working the grill saw us and explained that the management did this due to COVID. So, we put in our order, but the entire experience lacked customer service. We had to find our drinks, napkins, silverware, and even the table had not been cleaned since the last customer. We did bus our table when we left.

For the most part, I am noticing that customer service is no longer what it used to be in many businesses today. I can tell you I am not interested in continuing to go to a restaurant where I am not getting some better experience than just going to the grocery store and cooking it myself. 

I can see my attitude shifting from tolerance to intolerance regarding paying for services. Do you think I am the only one thinking this today?

Can you afford to start losing customers because they are no longer willing to cut you some slack for substandard customer service?

Within photography, Analog to Digital refers to moving from shooting film to digital capture.

In the days of film only, many photographers shot their assignments and then dropped off their films at professional labs. There was a smaller group of photographers who shot and processed their films.

I happened to be part of the group that shot and processed their film. I was a photojournalist working at a newspaper, and to meet deadlines, we had to process our film. It was standard on breaking news for newspapers and wire services to print from a wet negative.

Today, some photographers still shoot digital images and then send their files off to be processed by someone else. They do this for various reasons, but the most common sense is that shooting is more profitable than processing.

Realtor photographers are a great example of this today. They may shoot a lot of properties during the day and upload these images to have them processed overnight. I know many here in the United States who shoot during the day, and then their processors are in India and work during the daytime to process the photos.

Success vs. Failure

In the film days, photographers were just part of a larger group of professionals that touched an image before the audience would see the image.

Before 1995, when Mosaic helped websites to start, the primary way to see photos was in print. Most of the public viewed images through newspapers, magazines, catalogs, and billboards, to name some places we saw pictures. Here are some steps to make that happen in those days of just film.

• Photographer shoots photo on
  • Black & White
  • Color Negative
  • Color Transparency
• Photo Lab Processes film
  • Negatives
  • Transparency
• Photographer & Photo Editor reviews photos
• If negative, then sent back to the lab for prints
• Press person prepares photos for a press run by creating a screen for plates.
• Press run where ink monitoring to give good colors or greyscale for images

During that time, the photographer was one of many responsible for the image quality. The photographer just had to show that what they delivered was good quality before handing it off to the following professional.

Today, the photographer is responsible for much more. You don’t have anyone else color correcting your images unless you hire that service. Often the photographer is asked to provide the color separation by providing a CMYK image.

Bottom Line for Today’s Digital Photographer

Rates have not gone up all that much from the Analog days of just film. However, the photographer is responsible for the client’s color balance, resolution, and many more steps.

To be successful in today’s market as a professional photographer, you must know so much more than in the past to function. Either you master these skills or subcontract some of this out to others.

While it is true that your smartphone’s camera can take excellent photos and deliver these instantaneously worldwide, it is the person operating the technology that affects the quality more than the technology itself.

Without proper training, mixed lighting conditions will produce awful skin tones. In addition, not understanding how to change the settings in your camera can result in speakers in spotlights being overexposed. Finally, photographing action will result in blurred images or out-of-focus photos.

The successful professional photographer for today anticipates what is needed to make great photos. Unfortunately, most of the pitfalls of capturing images are often related to being unprepared for the situation.

You may not be the photographer, but the communications lead is ultimately responsible for the ROI [Return on Investment] for the communications for a project. Therefore, your career rests on you knowing enough to know when to hire a professional.

[NIKON Z 9, VR 120-300mm f/2.8G + 1.4X converter, Mode = Aperture Priority, ISO 25600, 1/1600, ƒ/4, (35mm = 360)]

The first thing I noted about shooting at Roswell High School’s Ray Manus Stadium is it is a lot darker than shooting at the Mercedes Benz Stadium. But, of course, high schools will not have as good of lighting as an NFL team’s stadium.

So shooting at ISO 25600 and 1/500 shutter speed introduced some noise and motion into the photos. So I tried out Topaz Topaz Photo AI.

While I think the Artificial Intelligence ability of the software was incredible, I did note that I needed to adjust some of the corrections using the sliders.

What I was surprised by the most is that the Nikon Z9 at ISO 25600 and just processing with Adobe Lightroom were giving me great results.

Every once in a while, there is a little luck that improves the image. For example, when Roswell’s #2 looked toward the sideline, he turned his head into the light. Also, I could see his face much better than other players by not having an acrylic facemask.

As you can see, when the player is looking downfield and has an acrylic facemask, it is much more challenging to know the player’s face.

The ideal place for photos on the field is the 50-yard line with people facing the sidelines; as in this check presentation, there is not as good lighting on the faces if they were facing the endzone.

The NIKKOR Z 400mm f/2.8 TC VR S would be the perfect lens for shooting sports at this stadium for nighttime games. With the Nikon Z9’s resolution of 45.7 megapixels, you can crop a great deal making the 120-300mm ƒ/2.8 a great lens to use.

I can tell you this was a lot of fun to shoot. But, there is more room to move around than in college and pro football games. I hope to get back to shooting more games this season.

Caption: Ron Sherman talks about his work on display at the Roswell Arts Center on Friday, September 23, 2022. [NIKON Z 9, 35mm f/1.4G, Mode = Aperture Priority, ISO 1000, 1/200, ƒ/1.4, (35mm = 35)]

Today I went to hear photojournalist Ron Sherman share some of his 60+ career highlights at the Roswell Cultural Arts Center.

For those who are new to photography and specifically commercial photography, I am writing this to help you understand there is not a well-worn path for newbies to follow those who went before.

Ron is about eighty, so his career started twenty-some years before I entered the profession. Ron’s dream job early on was to be on staff as a photographer for Life Magazine. Unfortunately, Life Magazine went under in 1972, just about when Ron’s portfolio was strong enough to be published.

My dream job was to work for The Commission Magazine, which I did get to do in 1985. However, a few years later, I was laid off due to funding.

Both Ron and I had watched the industry change. Unfortunately, while my 40+ years overlap with Ron’s because of timing, we didn’t get the same opportunities due to changes.

Most of Ron’s career was in the film. Digital capture didn’t take hold of the industry until around 2000. Of course, there were digital cameras earlier, but the quality hadn’t surpassed film, in my opinion, until about 2002 at the earliest.

Ron did well with owning the copyright to his images and selling them through agencies for large sums of money compared to today’s rates. $300 was the lower end of photography stock sales when the film was the standard. Today sales start below $2.

Film cameras required photographers to know what they were doing because it took more than an hour if you process your film to see what you had taken. In addition, the ability to reshoot something because your settings were wrong wasn’t possible with film. Digital changed that in a significant way.

Digital exploded the number of photographers. Finally, they could take a photo and see the results instantaneously. Make a mistake with focus, exposure, or color balance; you can correct your settings and reshoot a photo in seconds. Digital capture was a game changer for the industry.

Most large businesses hire advertising and public relations agencies to hire photographers for commercial work. Photographers created portfolios and showed them to the agencies for work.

Art directors with great eyes didn’t always have the skills to shoot film and make it do what they needed. With digital capture, that changed. As a result, many of those agencies started shooting their photography rather than hiring photographers.

Today it is no longer just about digital capture with professional cameras; smartphones have cameras capable of rendering results good enough for advertising campaigns.

So today, the one thing that isn’t a differentiator for commercial photography is the camera and how to use it.

Today I see these as the differentials for helping photographers stand out and get work.

1. Understanding Light – This means the ability to use natural light by moving around until you get the best possible light on the subject.
2. Creating Light – Photographers need to know how to start light from scratch in a dark room to work with available light and add lights to make subjects look even better.
3. Subject Expertise – Without understanding a subject, you will struggle to take intense photos in communicating this to an audience without someone else directing you. The more you know, the less the client does less directing and looks to you, the photographer, to help them get strong images.
4. People Skills – You must be able to listen to your clients and communicate to build trust with everyone involved in a project. Building trust with clients requires listening, asking the questions that lead to better photos, and knowing how to get the client’s approval before shooting.
5. Business Skills – You must know what it costs to run your business. How to charge the correct prices to pay your bills, put money back into your business, and market your business to prospective clients.

Today I believe that while photographers still need to do what Ron Sherman was doing early in his career in the 1960s by having a solid portfolio, good work ethic, good people skills, and business acumen, in 2022, there are just way more photographers competing for jobs than in years past.

A client’s customer experience with a photographer is more important than ever. So many people are always knocking on their doors, and if you are not easy to work with, they have an easy replacement at their door.

I just played around today with photos from November 2011 when my son was doing airborne jumps at Fort Benning in Georgia.

One of my favorite tools is AI Masking. Selecting a subject and then inverting it is one thing I love doing.

I could improve the people, select everything around them, and color correct or more.

The time to do this in the past would have taken at least 15 to 30 minutes just to create a mask as good as AI is doing here in Lightroom. Before AI was in Lightroom, attempting this manipulation would have you in PhotoShop.

Now, this was all done with my older Nikon D3S. With my newest Nikon Z9, the resolution will only make this even better.

The Airborne Jumpers are so tricky to balance to the sky. So I chose to semi-silhouette them for these photos.

I know many people complain about the monthly plan that Adobe products have you paying, but they are always coming out with better editing tools. I am sure this is due to having the ongoing funds to pay people to innovate.

Take Away From Reprocessing Images

Here is a list of things I think will make you shoot differently today.

• Shoot RAW – The most information that, even today, you can adjust using software like Adobe Lightroom Classic
• Shoot Highest Resolution – Often, photographers dumb down the file size because they don’t need it for the present moment. This limits you in the future of things like cropping differently than you did at the time you shot the photo.
• Good Archive – Today, I recommend SSD for storage and redundancy. Most IT people say to have A, B, & C copies.
• Bracket – While not always possible, it is excellent if you do more options later. Very important with Real Estate and landscapes.

You can only maximize what you use in the future. While today we have some AI software like Topaz Labs that will help with noise, sharpening, and enlarging, it can only do a percentage of improvement, so larger files with more dynamic range will yield better results.

If you have older photos from years ago, why not open them in Lightroom and see what the new tools can help you do to make your more senior images look even better today?

I am writing this for those who will find solace in that someone else struggles with life each day, as well as you. Spoiler alert I don’t have a solution, but just to let you know, we are on this journey, not alone.

If you are breathing, you most likely have choices to make in dealing with life.

One of the most important things I have learned through the years is that we are not entirely in control of our lives.

In my life, there have been challenges related to health, cars, houses, and jobs, to name a few areas of conflict I have experienced. The one thing that my brain has done in analyzing these conflicts has been to know if I caused them in any way. Sometimes, if I had made another choice, it would have been a different outcome.

I have been in a few car wrecks where I was in the wrong place at the wrong time. In addition, I have had medical issues like getting the flu that was not preventable.  

Maybe you can relate to having life happens, and sometimes you feel overwhelmed.

I lost two staff jobs in my life. As a freelancer, you are only sometimes sure you lost a job to another person, or they just decided not to do a project. Either way, you still lost a job that someone asked you to bid on for them.

Each of us has taken control of some of our life decisions. Most of us chose to work on our school work to move on to the next grade. However, many of us decided to go to college to learn more so that we could work in a career of our choosing.

Each day I must work at not trying to live so much in the future that I create anxiety. Unfortunately, this is such a real struggle that I find more times than I care to admit; I succumb to the pressure and find myself in depression.

When unexpected bills and broken relationships happen, I often feel like I have no control over anything in my life.

Most of the time, prayer helps me lift my head and take a step forward. But God isn’t fixing all my problems.

The more that is on my mind, the more difficult it is to focus. I am reminding myself to look at each crisis and try to understand the things over which I have no control and the things I have overpowered.

The most challenging crisis that I constantly deal with in life is that of relationships. So many other problems in my life take just enough time from my relationships, damaging those relationships.

I believe that this is why there is so much depression and suicide in our culture today. Each of us is trying to deal with each crisis alone. I believe that even prayer time alone isn’t enough.

Prayer always helps me clear up some of the mess in my mind to remind me of my compass better and make plans to move forward each day.

“I have so much to do that I shall spend the first three hours in prayer.”

― Martin Luther

I love how, in the Jewish tradition, memory is not just individual but also communal. For the Jewish people, collective memory flows through ritual and recital. 

This past weekend the 9/11 Memorial Stair Climb has a lot of similarities to the Passover seder.

Seder customs include telling the story, discussing the story, drinking four cups of wine, eating matza, partaking of symbolic foods, and reclining in celebration of freedom. The Seder is among the most commonly celebrated Jewish rituals performed by Jews all over the world.

On 9/11, the New York City Fire Department responded to the airplanes crashing into the Twin Towers. They rushed in as the office workers rushed out.

Elevators are generally tied to a fire detection system and are not available to occupants once the alarm sounds. So firefighters take to the stairs.

The importance of the Seder dinner is to relive Passover. You retell the stories, so you don’t forget and pass these traditions on to the next generation.

So Metro Atlanta Firefighters from various communities participated in the 9/11 Memorial Stair Climb at Sovereign Condominium on Saturday, September 10, 2022. The event is a fundraiser to help families when tragedy strikes a firefighter and they need help.

Some firefighters not only brought their children to witness the event but carried them while climbing the 110 stairs to remember. The children will see how taxing this is on their parents as those steps become more and more complex with each step.

What I love about the Passover Seder dinner is encompasses more than just the food. Each family adds to the first Passover stories, telling their family struggles through the years. They take what happened in the first Passover and connect their life story to it through their own families’ and communities’ stories.

Dorie Griggs, my wife, and chaplain of the Roswell Fire Department gave the invocation for the 9/11 Memorial Stair Climb. In its simplest form, invocation is a prayer or request for the spiritual presence of God in a ceremony or event. So, she was asking for God’s presence in the ritual just as Jews say a prayer each Passover.

Eternal God of all the generations, we welcome this festival of freedom with joyful hearts. We have assembled together seeking Your presence. As You redeemed our ancestors from the slavery of Egypt and led them to the land of their inheritance, so have You been our Redeemer and Protector throughout the centuries. You have watched over us and guided us at all times.

Passover prayer for first night

We started the day with an invocation asking God to be present with us. Then, we told stories of firefighters’ families whose lives had benefited from the funds raised in the past 21 years since 9/11.

I thought it was touching that the day ended with CW 69 reporter interviewing my wife. Sharing the importance of remembrance of 9/11 firefighters and also firefighters in our communities who are sacrificing for us. We must tell those stories.