Doug Parkin, volunteer pediatrician from Arizona is seeing patients during his two month service at the Baptist Medical Center in Nalerigu, Ghana. [NIKON D2X, Sigma 18-50mm F2.8 EX DC, Mode = Aperture Priority, ISO 800, 1/40, ƒ/2.8, (35mm = 42)]

Have you ever had to wait on diagnosis and they took forever at the hospital or doctors office?

Don’t do that to your team or customers.

Had the World Health Organization or the Centers for Disease Control waited until they could put out a message that wouldn’t change, millions more could have died from COVID-19.

Your organization needs to be communicating during these times often and in all the messaging streams where your audience is for your organization.

Be Timely

The speed of your communication in today’s ever-connected digital society means if you are not telling your story, everyone else will. Getting your message out right away shows your organization is aware of the situation. You are ready to take this on.

Most important is that the audience is most likely interested in your message.

Acknowledge Uncertainty

I think while this might not be what you lead with in your messaging, it must be the fire for why you don’t procrastinate during a crisis.

Tell only what you know. Doing so in an empathetic voice is a great way to acknowledge the frustration everyone is feeling.

When you go for surgery, they have you sign many papers acknowledging they may find something else.

Don’t Over-Reassure

It is better to overestimate the problem and then say that the situation is better than first thought.

What are you communicating?

This COVID-19 has put many people in a waiting room to hear from YOU.

This is one of the most critical times in organizations’ history for the past 100 years for the need for communication.

People need to know what your organization is doing and plans to do in the coming months. Be like the CDC and get your message out there. Let people know this is what you know right now; if changes happen, you will also communicate that to them.

So, what do people need to know? Assume they need to know what you will not be doing as well as what you will be doing.

Acknowledge fear, pain, suffering, and uncertainty if they are genuine emotions for the situation. Always be as human as possible. You are building a relationship with your audience. Make sure that the relationship is built on honesty and integrity.

Union University Photography Students during a photo weekend at Morris Abernathy’s home outside of Nashville, Tennessee July 19, 2003.

Aside from learning new things and finding a way to meet up, you can also build new professional relationships, gain friendships with like-minded people and even get to know people on a more personal level. 

Early in my career, I would go to conferences and workshops as a way to get feedback on my work. I wanted to improve and early on there was a lot of room for improvement.

In 1987, Jim Veneman and I both were trying to get better. We had begun a friendship because we both worked for similar organizations. We wanted to get the staff from MissionsUSA & The Commission Magazines together and others.

That first group included as well as some of our spouses:

• Don Rutledge
• Joanna Pinneo
• Mark Sandlin
• Paul Obregon
• Warren Johnson
• Jim Veneman
• Stanley Leary

This group would get together, share what everyone was doing, and then invite others to join the group, like Thomas Kennedy & William Allard.

Attending a workshop is like gifting yourself a new possibility to learn something new from peers with better experience and knowledge to share a new bee into the world of professionals. 

Building new relationships and meeting new connections are essential to personal growth. A workshop gives you as a professional the best opportunity to meet other people who share your interests. It is always a pleasure to meet someone with the same enthusiasm you do. Attending a workshop is a great way to meet other people in your area with shared interests. Of course, a friendship will not be guaranteed to flourish, but it never hurts to try. You will at least be able to find a friend and somebody who knows your “talk shop,” as it were, i.e., to discuss matters concerning your work, etc.

This Year

I organized this year a ZOOM meeting on Fridays to replicate the best I could this concept of getting together and getting to know other colleagues.

For those who love Photojournalism, I recommend attending this year’s event online. The 2021 Atlanta Photojournalism Seminar will take place virtually November 9-13, 2021, marking 49 consecutive years of the most extended continuously operating photojournalism conference in America.

In Person Events

I am planning to host some fun get-togethers shortly. I am looking to host a lighting workshop for a few hours one day. If you are interested, let me know so I can put you on the notification list. These will be in the Metro Atlanta Area.

Are you in crisis mode when it comes to finding employees?  

I have a tip, communicate to your potential employees like you have been doing with your customers.

 “Don’t start a business. Find a problem, solve a problem; the business comes second.” 

– Robert Herjavec, Shark Tank

No matter the business, you are solving a problem for someone. It would help if you were sure the client understands everything that needs to take place for your solution to be a success.    

Today you are competing not just with customers but for employees.  

You will use the same process for marketing your business to customers, but now for finding those employees.  

No longer are the days that you can say I have a job opening, and people are lining up for you to pick someone. 

Just like you created a product that solves a problem, you need to address the issues now that workers have with the workplace. 

Now you might just be solving every one of those problems. You have significant benefits, your employees like you as a boss, and your business makes a difference in the community, but no one is applying.

Most places have the same problem with marketing their business and finding employees. 

Show & Tell 

People have a short attention span. We know that infomercials work. The purpose of infomercials is to prompt the viewer to call a toll-free number or visit a website to purchase. An advantage of infomercials for companies is increased time to showcase a product, demonstrate how it works, and present a clear call to action. 

Applying the “Problem – Agitate – Solve” principle is a valuable tool for a significant effect on your business. Digging into the consumers’ common problems allows you to empathize, connect with them, provide solutions to their problems, and make them feel better. Of course, they won’t care about buying your product if it is not helpful to them. 

Having infomercials for your products/services is an excellent way of showing how it works. Describing how it is effective is always helpful, but people are visual. Viewers love seeing things in action. It would give bonus points to compare how you’re better than the other competitors in a respectful manner.

I think the great photo of employees and short text telling their story works excellent on social media. 

Also, short videos work as well. Tips for recruiting

• Target your audience; where do they congregate?
• Use testimonies of current employees.
• Communicate how people can grow with your company.
• Talk about how your company impacts the community ~ people are looking for a sense of purpose

 Call me, and let’s put together a campaign to recruit employees.

[Photo by Dennis Fahringer]

Today, a friend wrote to me, “Just read your blog about conflict coverage. Great article, BUT will your audience listen to you and heed your advice?”

Here is my response.

Please write to me and let me know what you think.

Good to hear from you. Two things give us wisdom. 

1. Experiential Learning ~ This is what Steve Jobs called “Wisdom From Accumulated Scar Tissue” Even from personal first-hand experience, not everyone will learn, as you know.
2. Traditional Learning ~ This is what the education system is all about. This is where you are learning from others’ experiences.

I believe one other way is a mixture of the two. Most freelancers, I think, fall into this category. It is where things are not working that you are doing, and you join ASMP, NPPA, or go to workshops. You realize others have the experience you need. You are what I call a motivated learner. 

Since 2006 I have been leading a workshop for a Christian organization on Storytelling. It would work for anyone or any organization.

We take people overseas [the lure] and give them a person to help tell their story. That person was selected because the organization is trying to raise funds for a program. The person for the story is an example of what the program is all about.

We have already established a workflow involving crafting the story and working in Adobe Premiere. James Dockery, editor for ESPN, and I coach them. At the end of this workshop, those generally have an “A-Ha” moment. They signup to retake the workshop. They realize that the first time they did OK, but they knew they needed to practice. They also understood they still wanted a coach/mentor to help them.

A few of these people now work for the organization overseas. They went to work in Columbia, South America, and Togo, West Africa. 

Due to my blog, I have gotten numerous jobs. I just did one yesterday helping a guy who does the woodturning. He wanted to know how to take better photos of his bowls. While I would have loved that he hired me to shoot the bowls, he paid me to teach him how to do it.

I got the gig I have for the past 12 years with Chick-fil-A because of the blog. The guy who hired me realized I was an expert and that many photographers go to me for advice. So why not get that guy.

We have all heard about the 80/20 Rule. Mathematically, the 80/20 rule is roughly described by a power law distribution (also known as a Pareto distribution) for a particular set of parameters. Many natural phenomena have been shown to exhibit such a distribution. It is an adage of business management that “80% of sales come from 20% of clients”.

I don’t have any research to support my belief, but I think that less than 5% of any field is doing 90% of the work. They are the experts. They either know much more than the rest or have surrounded themselves with a team of experts. 

I then believe that only about 1 or 2% of the group can teach and do excellent work. They are not necessarily the top 2% grossing, but they have enough of the understanding and ability to teach what they know so that others can understand.

1. If you could identify the top 10%, you could market to that group. Top 10%: Marketing to people and companies who need your services right now, typically described as “inbound marketing.”
2. Lower 90%: Marketing to people who don’t need your services but will someday.

Jeremy Miller, a brand strategist, is the one who created the “Sticky Branding”. 

The first mode is where companies feel the most confident, and it receives the lion’s share of the marketing budget. The challenge is much marketing investment is ineffective because it falls on deaf ears.

Paul Emond, CEO of Versature, sums up the situation nicely, “When people aren’t in the buying mode, they don’t want to be sold.”

The second mode of marketing is opportunity. Rather than trying to engage people when they have a need, engage them earlier in the Lower 90%. Establish the relationship and develop rapport before they’re ready to buy.

Create an opportunity where your customers know, like, and trust your company long before they need it. That way, they’ll skip right over the inbound marketing messages and call your company first when they have a need.

Sticky Brands are built in the Lower 90 Percent because they understand the importance of relationships. Their brand is not based on aggressive marketing and pitching. It’s based on a personal connection where customers know, like, and trust them.

Summary

I just put my brand out there to help; when people are ready, they will reach out to me and engage with me. Maybe you are one of those people who read to the end of this article. Please send me an email and tell me what you think [email protected]

Ya Ya Sebre is from Ouamani. [NIKON D2X, AF Zoom 70-200mm f/2.8D, ISO 200, ƒ/2.8, 1/250, Focal Length = 225]

I have been to Burkina Faso and Ghana, located in West Africa. In Burkina Faso alone, there are over 82 different groups, each with a foreign language.

While French is the official language of the country—not everyone speaks it.

So, how do you take photos with a language barrier?

The best way to approach these golden opportunities in an exotic location is to keep it simple. You want to spend all your time developing relationships with the people—not fidgeting with your equipment. Preplanning helped me to concentrate on communication and not my equipment once in West Africa.

What are the elements for a good photo? Well, the Washington Post’s photo editors use this hierarchy for picture selection:

• Informational
• Graphically Appealing
• Emotional
• Intimate

The photos which just have documented the scene and look pleasing like a postcard often lack the last two elements of the hierarchy. These are wrapped up in understanding the universal language of body language. Body language was all they had during the silent movie days, but it still worked and kept people laughing and crying.

Photographers who shoot those award-winning journalistic photos concentrate on capturing people’s body language.

Smiles mean pretty much the same the world over. However, there is much more than just the obvious in body language. A tilt in the head or someone leaning in versus hands crossed all communicate something different. Learning to recognize these subtleties will only help you with half the equation.

You also need to know what your body language is communicating.

You may want to watch your facial expressions in the mirror before you try them on strangers. Knowing how you are perceived will give you the best advantage to put people at ease and get the most cooperation possible.

Before snapping photos of people, take the time and communicate with them as much as possible. If you do this first, your photos will be much better because you have established a relationship from which you can get their cooperation. Photographs that meet the highest standards of intimacy require the subject to let you into their world.

If you want to read more on this subject, there are many books available like “How to Read and Use Body Language” by Anna Jaskolka.

Just remember to travel light and emphasize the critical stuff—body language—the subjects, and yours.

We have all seen the photo of too much stuff in a photograph.  Because the photographer does not attempt to select one subject, the picture fails to communicate.  The “run-on sentence” is the written word comparison to this visual example.

A close-up of detail frequently reveals more of the subject than a picture of the whole subject. Too many want to shoot general views. After all, they believe they offer “good composition” or capture beautiful light. The detailed photograph can have more impact and communicate more because the photographer is forced to be interpretive with the detail. The isolated part can tell more, be more emphatic, and quickly appreciate and understand. It tells the story in compressed, sometimes dramatic, by scaling down to point out a specific idea with the most significant effect.

In approaching a subject, decide how much to include in the camera’s viewfinder.  You must force yourself to look around the issue at each corner and everything within the viewfinder’s frame.  If anything in the picture area detracts from the theme, move in closer to eliminate it; if not enough, drive back to include more.  The key to this exercise is to know what you want. This way, the details will fall naturally into place, and “composition” is achieved.

I have found this procedure in teaching photography students most effective.  First, shoot a large scene, then close in on it and cut it in half.  Close in repeatedly until you finally isolate the most crucial subject and thus make a statement about the main thing in the scene.  In this way, you learn, bit by bit, that lots of things you see in a picture are unimportant, and so you know how to select the part or parts that are most meaningful.

Great photographers know that composition is more than that—it is a matter of feeling rather than of rules learned by rote; that you will develop this feeling as you go along; and that you never really “know it all” because, as you learn more about life, you emphasize different things.  Composition is just another way of looking at life.

Give me a call about your next project. 

Keeping up with the regular maintenance schedule can help prevent costly cooling, transmission system, drivetrain repairs, and other components. Preventive car care reduces wear and tear of the engine and other features that extend the life of your vehicle.

If we similarly ran our communication for organizations the same, we would be using bottom-up thinking. A bottom-up approach is piecing together systems to give rise to more complex designs as in a communications plan. It involves getting the front-line worker into the strategy meeting.

You are going to the mechanic to help you get the most out of the vehicle. Isn’t this what you want with your organization.

Before implementing your strategy or project, get those who will do the work to help guide you.

Which Mechanic?

In my area, if you ask around as to what shop to take your car to when you need a repair is Roswell Auto Center. When you Google for reviews, you see things like, “Carl and Robert have always taken care of our family’s cars, and we completely trust them.” I also saw something like, “… have integrity which means a lot.”

You don’t look for young, excellent experts; the shop has a great coffee station.

Great Communication for Organizations

Many organizations today think the youngest people are more in touch and therefore know how to communicate with their age group. If this were true, today’s youth wouldn’t be suffering from as much anxiety.

There is a HUGE difference between being a CONSUMER of communication and a PRODUCER of communication.

Clients benefit in several ways when they include me as part of their creative team. Not only will the project be smoother and faster, but more importantly, the end product will be just as you want them to be, and your budget will go further.

The sooner the content producer is involved in the planning and preparation, the better.

Recently I had a client with a super tricky product to technically capture. The most significant difficulty in the process is getting the client to trust me.

When I took my van to the dealership a year ago, the service manager told me I needed all this work done for my engine. $4,000+ estimate. Due to a few earlier incidents of them always trying to upsell me, I took that estimate to Roswell Auto Center. They just laughed at the estimate. They said it would be cheaper and better just to replace the engine. Since I wasn’t having trouble, and that was a recommendation, I just drove it.

Then just recently had an oil puddle in my garage under my van. I took it to Roswell Auto Center. I was prepared to hear about the engine needing replacement. I got a call, and I needed a seal replaced. The guys in the shop also said this was in excellent condition.

It isn’t about getting an estimate, as you can see. It would help if you had someone with the reputation and wisdom to speak about your project.

For a Photography Project

During the planning session, we discuss the feelings the photos need to invoke in the viewer. We can better achieve our objectives by working together from the beginning. Preplanning lets everyone concentrate on the fine details when it truly counts – on the day of the shoot.

During the actual shoot, priorities can change. Certain shots emerge as “must have” pictures, while others may become less essential than initially thought. Going for the best photos and dropping or limiting the others can stretch the budget yet still produce outstanding images.

Here is an example of stretching a photo budget. When working with universities and schools, it is more expedient, since most general classrooms look alike, to set up in only one classroom. The faculty and students rotate through the school where all the lights have been placed and the exposure and white balance determined. There is no need to move from building to building. This saves time and money.

As you consider your photo needs consider adding me to your creative team, that decision will save time and money and ensure a more productive and creative photo shoot.

I’m here to help; give me a call.

So what color should you use for your background?

White? Gray? Black? or some RGB Color?

Brick was famous for a while, and some still are desirable.

One thing is for sure; simple plain backgrounds will keep the attention on you and not the experience.

Where are you posting the headshot?

These Social Media use a circle for the headshot.

I think the white background works better in the circle. My second choice is a light color. The teal-colored background was the organization’s color for its brand. That worked on their website and also on social media as well.

Don’t Be This Guy

Dubbed “the new handshake,” professional headshots are now the first introduction to you, your business, and your brand—shouldn’t that intro be the best it can be? With 93% of HR professionals and recruiters tapping into LinkedIn to find quality candidates—plus candidates—plus 2 in 3 on Facebook and more than half utilizing Twitter—that headshot has countless applications in your professional life.

Can your organization find old photos to help tell the stories of how they dealt with past challenges?

This morning some of my friends were sharing the Nebraska Department of Health and Human Services has been sharing old photos to help remind people how vaccinations throughout history helped to wipe out diseases that were taking lives.

Here is a link to their facebook page.

Today people can miss your outgoing communications. That is why it is essential to have a campaign on critical communications. Those who don’t forget your communications would stop following your content if it were the same thing just reposted. 

Your communication also can be mixed up with some other content. This helps with the entertainment factor of an exemplary communications channel. Here the team just shared an old archive photo and the story.

What visual storytelling content are you sharing on your communication channels today? 

Here is a photo from Georgia Tech in 1918 where the fans are masked.

Tips for sharing old photos

1. Create a Digital Asset Management online catalog
2. Create assignments to capture what happens in your organization for historical purposes in addition to your current coverages.
3. Embed all your photos with:
   1. Captions
   2. Keywords
   3. Location 
   4. Copyright information

[NIKON Z 6, Nikon 28.0-300.0 mm f/3.5-5.6, Mode = Aperture Priority, ISO 10000, 1/200, ƒ/5.6, (35mm = 125)]

I was referred to the client for this project by my friend Daemon. Daemon said in his message to me, “The main stipulation is that you shoot silently, or with the very muted sound of that Z6. The reason is that video is being shot and using ambient mics.”

I arrived early, and to my surprise, the lighting in the room was excellent. This past year they remodeled the room and replaced all the lighting. This is the same courtroom where the Centennial Olympic Park bomber Eric Rudolph trial took place.

I put the ExpoDisc on my lens and did a custom white balance. I then did a few test shots on solid white spots, like the walls, and looked for banding.

At the Carter Center in Atlanta, this is a problem, as you can see.

As you can see in this program, compared to the one at the Carter Center, there is no banding. I was good to go.

If I could shoot all the time in Silent Mode, I would. You are not announcing with the clicks that you are taking photos.

The silence helps with audio issues when they are video or sound recording, but the benefit is far beyond the sound.

When people talk to one another, they know I am close, but with a click, you announce you are there and make people conscious of the moment. This changes how they respond to others most of the time.

The Honorable Regina D. Cannon had intimate conversations with her family, friends, and colleagues. I felt like I was able to get the moments that helped define why she was chosen to be the judge. You can tell in the photos how personable she is with everyone–even with those masks on everyone.

I hope that the next generation of the Nikon mirrorless camera can be shot with banding not being an issue. I understand this has more to do with the lights being used than the camera, but I hope one day it is solved for silent shooting. It is solved with the shutter.

Tips for shooting in Silent Mode with Nikon Z6

1. Arrive early & do test shots to see if banding occurs with silent mode
2. Scout the location for the best places to be with your camera. You may need to move during the event, so plan how you will do that early.
3. You cannot use flash in the silent mode with the Nikon Z6
4. While your Nikon Z6 will not be heard clicking–you can be heard. Move around like a Ninja.

[NIKON D5, Sigma 120.0-300.0 mm f/2.8 Sport + TC-2001 2X Converter, Mode = Aperture Priority, ISO 8000, 1/4000, ƒ/5.6, (35mm = 440)]

Photojournalism

I first started shooting college football when I was a student at East Carolina University.

Back then, I was trying to get a good action photo. I would shoot sports for newspapers, Associated Press, Wire Services, and Georgia Tech.

I was either looking for the game’s play or the reaction to it.

Public Relations

Shooting for Georgia Tech is public relations and not journalism. I was essentially advertising the school for Georgia Tech.

You look for the celebrations after the touchdowns.

When working for a newspaper, I usually covered the hometown team mainly. I constantly covered it for the school when I worked for Georgia Tech. Wire Service I was more balanced.

Commercial

In 2008 I started covering the event for the Sponsor of the Peach Bowl–Chick-fil-A. I was still looking for the same shots, but now with a twist. I needed branding.

I often shoot a little looser to get the logos into the shot.

For the Kickoff Games this year, the teams do not have the logo for the Kickoff on the uniform.

In 2013 you can see the patch on the uniform. This made it so much easier. I was shooting tight shots and still had the brand.

However, this year when I shot a tight shot, I often had no branding.

My job is to find the logos around the field and the position where the action takes place between me and those logos.

Nick Saban, the head football coach for Alabama, put on the Trophy Leather Helmet, which has the logo.

Had I tried to do this when I was just starting to shoot sports it would have been impossible for me. You need years of understanding a sport to anticipate the action.

After a while, it is no longer luck but persistence that yields the results.

Claudio Cesar Aguirre is seen in front of the Chicken Coop that was created with the help of Honduras Outreach. He is president of their community economic development. He is thrilled because now that they have an egg farm, they can now think of adding a bakery. [NIKON D4, 14.0-24.0 mm f/2.8, Mode = Aperture Priority, ISO 160, 1/100, ƒ/8, (35mm = 14)]

Show & Tell

Show and tell (or show and share) is usually the first opportunity young children have to stand up in front of a small group and speak. The chance to do a show and tell might come up in kindergarten or once they start primary school. It is a beautiful introduction to public speaking as children are often given the option of speaking about a topic they know well and are interested in. Talking about something you love always makes you love it even more!

Show and tell is used to develop storytelling ability, bridge school and home, forge connections and bonds between students, help teachers better understand their students, and enhance students’ communication skills, including feelings.

Having your prized possessions as the talking point will emphasize your confidence, and it is always helpful to talk about something you are passionate about!

In Business You Better Be Passionate

Perhaps you’ve heard of a famous book by author Robert Fulghum? It’s called All I Need to Know I Learned in Kindergarten. It revolves around a simple yet powerful philosophy that the most basic lessons we learn as children can still apply to many adult life aspects.

Show & Tell is a cornerstone of all business. In kindergarten, you talked about your favorite item and what it meant to you.

In business, you talk about your product and what it can do for your audience.

Beyond getting up and presenting your product, this same technique is used to teach. In the beginning, the Suzuki method emphasizes learning music by ear over reading written musical notation. Teachers play and have the students follow. Showing with music also involves hearing.

Show & Tell Also Great For Teaching

As you bring people into your company, you must educate them on your products, procedures, and more.

I took a variety of education courses for my master’s degree. I learned during this time why I was often struggling in some subjects. Teachers I had and even my children later didn’t understand the stages of learning.

Teachers must teach each step; students often fail if they miss a degree. A great example of this was recent for me. My daughter was upset when her supervisor said she hadn’t cleaned the bathrooms properly. She is starting at an entry-level position in a theater, where you get stuck with janitorial duties.

My daughter started to take photos to show she had done the work. The problem wasn’t that she wasn’t cleaning, but the theater had a particular way they cleaned the bathrooms. The supervisor was grading my daughter on her evaluation level of execution. See the stages above.

The supervisor never told or taught my daughter how to clean the bathrooms but was expecting her to do it.

There are at least two times in training that Show & Tell is used. First, a trainer shows the employee how to do something. Then, the student shows the trainer what they learned by demonstrating it back to the trainer.

Excellent training not just shows but tells why each thing is done. When employees show what they learned, they should also tell the trainer why they do it.

This coffee farmer in Salvador Urbina, Chiapas, Mexico, is showing a tour group from the US a coffee plant and how they grow coffee. Show & Tell, but with a big “Why.”

He is part of a Coffee Farmers Cooperative they formed that helped him from getting only about $30 a bag of coffee to $110 a bag. At $30, they were losing money. His son went to Atlanta, GA, to work on golf courses to send money back home for them to eat and survive. Today this coffee grower was thrilled that his family is back together again. All because they formed a cooperative. They now roast their coffee with the others in the cooperative and sell directly to the customer.

Like Kindergarten, Show & Tell is about sharing what is important to you. It is your passion. To me, this photo of the grandfather shows the coffee plant and how they grow it, ending his presentation about how those on tour are helping his family stay together and thrive in Mexico.

Storytelling is backed up by science

There is a scientific explanation for our love of stories: when we hear a story that resonates with us, our levels of a hormone called oxytocin increase. Oxytocin is a “feel good” hormone.

When we hear facts, it activates the data processing centers in our brains, but when we listen to stories, it activates the sensory centers in our brains.

Neuroscientists found that when listening to a well-told story, the same areas of the brain light up on an MRI in both the storyteller and listener. Your brain, as the listener, mirrors the brain of the storyteller.

In other words, when you hear a well-told story, your brain reacts as if you are experiencing it yourself.

Give me a call, and I can help you tell your story. I will help you with the Show & Tell for your business.